Contact Clip Studio
for support and sales.
Questions about generating videos, your plan, or a partnership? Reach us here. Most questions are already answered in our FAQs.
Get help with your account
Stuck on a render, billing question, or something not working as expected? Email our support team and we will get you unblocked.
Email [email protected]Collaborations & press
Partnership ideas, integrations, or a press enquiry? Send us the details and the right person on the team will follow up.
Email [email protected]Email us
Support still has an inbox.
Account, billing, and partnership notes can still go to email. Include screenshots and what you were trying to do so we can reply faster.
[email protected]FAQ
Contact questions.
How do I contact Clip Studio support?+
Email [email protected] with your account and what you need unblocked — a render, a billing question, or a product issue. Most how-to questions are also on the FAQs page.
How do I talk to sales?+
Open Contact with a sales intent and send the brief on that form. Use it for custom volume, teams, or an agency rollout. The team follows up by email.
Where should partnership or press notes go?+
Email [email protected] with a partnership or press subject. The right person on the team replies from there.
What is the best way to reach the team?+
Email [email protected]. A person on the team reads every message and replies by email.
Do I need to contact support to start generating?+
No. Create an account, pick a studio, and generate. Contact is for help, sales, and partnerships — not a required step before your first clip.
